Technical Support

In order to help us to help you, we need to ask you some detailed questions about your computer and how you access the internet. Please take a couple of minutes to complete this form, then submit it and we will investigate.

Tell us about you

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Tell us about your computer

Which operating system are you using ?: *

Windows 2000

Windows XP

Windows Vista

Windows 7

Mac OS 9.X

Mac OS 10.X

Linux

Other

Which web browser are you using ?: *

Firefox 2.x

Firefox 3.x

Safari

Opera

IE 6

IE 7

IE 8

Chrome

Other

How do you connect to the internet ?: *

Dial up

Broadband (ADSL, DSL, etc.)

LAN

Other

Do you have Adobe Flash installed ?:

Yes

No

Tell us about your problem

Problem summary: *

Details: *

Please describe the problem in as much details as possible.

Error message:

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